Cloud document storage has become close to a baseline expectation for a modern law practice, but "cloud storage" covers a wide range of products built for very different purposes. A tool designed for general consumer …
Multiple courts have now sanctioned attorneys for filing briefs containing case citations that simply don't exist - invented by an AI tool and never checked before submission. This isn't a rare, one-off failure. It's a …
Of all the security measures available to a law firm, few do as much for as little effort as multi-factor authentication. It's inexpensive, quick to set up, and stops the large majority of account compromise …
Most day-to-day IT issues can be resolved remotely, and that's exactly what most managed IT providers are built around. The gap shows up in the smaller category of problems that genuinely require a person, in …
AI-powered legal research platforms have moved from novelty to mainstream option in the last couple of years, promising faster case law review and more efficient first-pass research. Adopting one is often treated as a software …
When a server goes down, the clock doesn't stop for a law firm — it just stops counting in the firm's favor. Attorneys and staff can't bill for time they can't work, and unlike many …
Conversations about law firm security tend to focus on software — firewalls, backups, email filtering. The physical network underneath all of it gets far less attention, even though a poorly wired office or an unsecured …
Tools like ChatGPT and Microsoft Copilot have become part of the daily routine in many law offices, often without much thought about what happens to the information typed into them. For an attorney, that's a …
Rules of professional conduct across the country require attorneys to make “reasonable efforts” to prevent the unauthorized disclosure of client information. The phrase shows up in ethics opinions and CLE materials constantly, and it is …
Most managed IT providers can keep a general business running. Fewer understand what a law firm actually needs - practice management software, document security, and the fact that a firm's technology problems can quickly become …
Most attorneys know the duty of competence in general terms. Fewer have looked closely at what it now says about technology. Over the past decade, bar authorities have made explicit what was already implied: an …
Managing partners and office administrators ask this question more than almost any other, and it is a fair one. IT is a line on the budget that never seems to go away, and it is …